But patience is a must, more so than ever before. Heather Poole: Even though the job has changed a lot over the years, it can still be a lot of fun. She found time at 35,000 feet to talk about her job and book. I, ironically, picked it up at an airport and read it on a plane. Recently, she published a book, Cruising Attitude: Tales of Crashpads, Crew Drama, and Crazy Passengers at 35,000 Feet, about life as a flight attendant. I had been reading her blog for a while (she writes about life as a flight attendant) and we got along well. I first met Heather Poole at a travel blog conference.
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